Payment and Shipping

Hot Season Shipping

We draw your attention to the changing conditions for the delivery of PERISHABLE and MELTING foods from April to October.

For regions with delivery time - 3 or more days, only Second Day and Overnight delivery is available during this period.

For the regions within standard 1-2 days delivery, during this period, shipping on Fridays will be canceled to avoid downtime of the parcel in the warehouse of transport companies on weekends.

In addition to that, we increased the volume of ice in the packages.

Changing the delivery conditions during the hot season will help ensure the safety of your products during delivery.

We recommend to use the new Free 2nd Days Shipping method.

Order processing and shipping

• Orders are processed within 1-3 business days.
• We use FedEx, and USPS shipping carriers depending on the destination and products that were ordered. We recommend choosing 2nd Day or Overnight service for perishable items that require a certain temperature while in transit. Orders are shipped Monday through Friday. Orders that have estimated shipping time of more than 3 business days are shipped Monday through Wednesday because we don’t want packages to be kept in shipping carriers facilities during weekends. Orders placed after 12 pm will begin processing the next business day.
• If an item happens to be out of stock during processing, you will be contacted for a replacement as soon as possible via e-mail or phone. In case when the missing items make up less than 10% of the order, it will be shipped without the missing items and a refund for them will be issued.

• We deliver to all addresses, including P.O. Box and APO.

  International packages are sent with USPS only. The estimated shipping cost can be found on USPS postal calculator. http://postcalc.usps.com/

• Estimated transit time for FedEx and USPS can be found on the following map. Nevertheless, Ground shipping may take up to 6 business days regardless of destination. Weather conditions, holidays, and other unforeseen circumstances may increase transit time.
• Depending on the chosen method delivery may take 1-7 working days. A tracking number will be sent to your registered email address once your package is shipped. Funds are only withdrawn from your payment source once your package is shipped.

• We have NO LIMITS for minimal order total

  Any item ordered from our shop will be delivered to you

International Taxes

For Canadian Customers: Please be aware of duties and taxes that may be charged by Canadian Customs for your shipment. Customer is solely responsible for these charges.